1. Introduction
Duraxis Limited (“Duraxis”, “we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect
We may collect the following information: – Personal details (name, email address, phone number) – Delivery address and billing address – Order details and purchase history – Payment information (processed securely through third‐party providers; we do not store card details) – Website usage data (cookies and analytics).

3. How We Use Your Data
We use your data to: – Process and deliver orders – Provide customer support – Improve our website and services – Send order updates and relevant notifications – Prevent fraud and ensure account security.

4. Lawful Basis for Processing
Our lawful bases include: – Contractual necessity (fulfilling your order) – Legitimate interests (service improvement and fraud prevention) – Consent (marketing communications).

5. Data Sharing
We only share data with trusted third parties such as: – Payment processors – Delivery partners – IT and website service providers All partners must comply with data protection laws.

6. Data Retention
We keep customer records for as long as necessary to fulfil orders, meet legal obligations, and resolve disputes.

7. Your Rights
You have rights including access, correction, deletion, restriction, portability, and objection. Contact us at: contact@duraxis.co.uk.